GDPR - Privacy Policy - EUROPEAN REGULATION 2016/679

Hotel Garni Esperia guarantees the security and integrity of your personal data in full compliance with Italian law. If you would like further information regarding the registration of your personal data in accordance with EUROPEAN REGULATION 2016/679 please contact Hotel Garni Esperia.

Who collects the data

Collects your personal information:
Hotel Garni Esperia 
Address: Via Lungo Lago, 6, 32022 Alleghe (BL), Dolomiti, Italy
E-mail: garniesperia@virgilio.it

What data do we collect and why

Contacting and requesting services
As part of the future performance of the contract, we collect your name and surname, email, telephone number and address so that we can answer your questions and send you an answer to your request.

Order service
Due to the fulfillment of the contract and the legal obligation (accounting), we collect the following data from you: name and surname, email, telephone, billing and delivery address, company name.
We collect data so that we can properly process your order and for the issuance and archiving of tax documents.

SPAM filtering
Unfortunately, in addition to your request, spam will also come to our contact form, so we collect the IP address from which the email came. If your request comes from the form, we do not solve the IP address, we do not store it. If SPAM comes from the form, we will use the given IP address to block SPAM from coming next time.
We never sell your data anywhere, we do not provide it to anyone.

How long we keep the data

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  Contact, demand: for 3 years.
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  Order processing: for 5 years.
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  SPAM filtering: for 5 years.
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  Order invoicing: for the period stipulated by law.

Who processes the data

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  The data processors are:
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  Hotel Garni Esperia ( Address: Via Lungo Lago, 6, 32022 Alleghe (BL), Dolomiti, Italy), which runs the website.
• ❯
  Google (Address: Gordon House, Barrow Street, Dublin, D04 E5W5, Ireland) as a service provider Adwords, Analytics, Tag Manager, Search Console. www.adwords.google.com, www.analytics.google.com, www.tagmanager.google.com, www.google.com/webmasters/tools

Cookies

When browsing the website, we measure, for example, how long you stay on the page, which page you come from, how much traffic the site receives, whether you came to our website from a mobile phone or a computer. We consider the use of cookies to measure website traffic and customize the display of websites as a legitimate interest of the administrator.
You can disable the use of cookies in your browser.

What are you entitled to

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  Ask what data we process, for what purpose, to what extent, for how long and who has access to it.
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  You can request the correction or deletion of this information.
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  You can request to stop receiving emails.

If you believe that we are processing your data in violation of applicable law, please contact us by emailgarniesperia@virgilio.it. 
If you are not satisfied with the resolution of your complaint, you can file a complaint with the Office for Personal Data Protection.
This Privacy Policy is valid and effective from 1.2.2021.